Pricing

Talk to as many people as you like.

Human live chat is unlimited on every plan, including Free. What scales is how much the AI does for you.

Free
$0/mo
Start free
Live chat by your teamUnlimited
Team seatsUnlimited
AI replies100 / mo
Assistants1
VoiceAvailable on paid plans — talk to us
Knowledge base120,000 characters per assistant
Support tickets100 / mo
Vokeva brandingShown
Starter
$19/mo
Choose Starter
Live chat by your teamUnlimited
Team seatsUnlimited
AI replies1,000 / mo
Assistants2
VoiceAvailable on paid plans — talk to us
Knowledge base120,000 characters per assistant
Support tickets500 / mo
Vokeva brandingShown
Scale
$199/mo
Choose Scale
Live chat by your teamUnlimited
Team seatsUnlimited
AI replies12,000 / mo
Assistants10
VoiceAvailable on paid plans — talk to us
Knowledge base120,000 characters per assistant
Support tickets5,000 / mo
Vokeva brandingRemoved

Remove the Vokeva badge

$19 a month, on any plan. Included on Scale.

If you run out of AI replies

If you run out of AI replies, the assistant stops replying for the rest of the month. Nothing breaks and nothing is lost. Your chat widget stays on your site, visitors can still send messages, every message is saved, and your team can still reply by hand — team replies never count against your allowance. The visitor is told someone from your team will pick it up, so watch your inbox. Upgrade any time and the new allowance applies immediately.

Questions

About the plans.

Is the free live chat actually unlimited?

Yes. On every plan, including Free, there is no cap on how many visitors your team talks to or how many messages your team sends. What the plan limits is how much the AI does.

What counts as an AI reply?

Every reply your AI assistant generates. Replies your own team types in live chat are never counted against your plan.

What is the Vokeva badge, and can I remove it?

A small "Powered by Vokeva" line on the chat widget. It shows on Free, Starter and Growth. Removing it is an add-on at $19 a month on any plan, and it is included on Scale.

What happens if I run out of AI replies?

The assistant stops replying until your allowance resets next month. Nothing breaks: the widget stays on your site, visitors' messages are saved, and your team can still reply by hand. Your own team's live chat is never charged and never stops.

Can I change plan later?

Yes, at any time. Allowances reset monthly.

Start on Free.

Unlimited human live chat and 100 tickets a month, at no cost. Add AI, voice and the rest when you want them.

Start free