Human live chat is unlimited on every plan, including Free. What scales is how much the AI does for you.
$19 a month, on any plan. Included on Scale.
If you run out of AI replies, the assistant stops replying for the rest of the month. Nothing breaks and nothing is lost. Your chat widget stays on your site, visitors can still send messages, every message is saved, and your team can still reply by hand — team replies never count against your allowance. The visitor is told someone from your team will pick it up, so watch your inbox. Upgrade any time and the new allowance applies immediately.
Yes. On every plan, including Free, there is no cap on how many visitors your team talks to or how many messages your team sends. What the plan limits is how much the AI does.
Every reply your AI assistant generates. Replies your own team types in live chat are never counted against your plan.
A small "Powered by Vokeva" line on the chat widget. It shows on Free, Starter and Growth. Removing it is an add-on at $19 a month on any plan, and it is included on Scale.
The assistant stops replying until your allowance resets next month. Nothing breaks: the widget stays on your site, visitors' messages are saved, and your team can still reply by hand. Your own team's live chat is never charged and never stops.
Yes, at any time. Allowances reset monthly.
Unlimited human live chat and 100 tickets a month, at no cost. Add AI, voice and the rest when you want them.
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